Announcement on MAVCOM consumer complaints channel
Announcement on MAVCOM Consumer Complaint Channel
Taking into consideration the recent spike in reported COVID-19 cases in Malaysia and to facilitate social distancing efforts for the health and safety of the wider community, for the time being, the Malaysian Aviation Commission (MAVCOM) will only be accepting queries and complaints online via https://flysmart.my/en/make-a-complaint/, or via phone at 1800 18 6966. Please be rest assured that we will be in touch promptly.
We will continue to monitor developments pertaining to COVID-19 while the situation evolves. We also urge consumers to practice personal hygiene and abide by directives issued by Malaysia’s health authorities.