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Newsroom / News Releases / MAVCOM Revokes the Air Service Licence of scheduled air cargo operator, My Jet Xpress Airlines

MAVCOM Revokes the Air Service Licence of scheduled air cargo operator, My Jet Xpress Airlines

16 May 2024

KUALA LUMPUR, 16 May 2024The Malaysian Aviation Commission (MAVCOM) revokes My Jet Xpress Airlines Sdn. Bhd.’s (My Jet) Air Service Licence (ASL), a scheduled air cargo operator. This decision, effective from 2 May 2024, was a direct result of the Civil Aviation Authority of Malaysia (CAAM) revoking My Jet’s Air Operator Certificate (AOC) No. 40. 

The revocation of the ASL by the Commission is in accordance with subsection 43(3) of the Malaysian Aviation Commission Act 2015 [Act 771], which states that if an air service licensee no longer holds a valid AOC from CAAM, that the ASL issued to them shall be deemed revoked from the date the air service licensee ceases to hold an AOC. 

With the revocation of the ASL, My Jet shall not undertake to carry by air or use any aircraft for the carriage of passengers, mail, or cargo for hire or reward over domestic or international routes. If the airline continues to provide such services, it will have committed an offence under Act 771.

On 9 September 2021, the Commission approved the renewal of a 48-month ASL to My Jet from 1 October 2021 to 30 September 2025, with specific conditions imposed by the Commission to be complied with by the airline.

On 5 July 2023, the Commission issued a show-cause letter to My Jet, raising concerns about its non-compliance with the conditions attached to its ASL. The Commission took further action on 1 November 2023, suspending My Jet’s ASL for a period of 6 months with immediate effect until 30 April 2024.

Datuk Seri Hj. Saripuddin Hj. Kasim, Executive Chairman of MAVCOM, said, “The aviation industry is filled with challenges, and only companies with a robust commercial foundation and depth can sustain long-term operations. The Commission’s evaluation process is thorough and rigorous, assessing and reviewing all license or permit applications based on specific criteria. The Commission strives to ensure that only companies that fulfil these requirements are permitted to operate.”

My Jet, formerly Neptune Air, was established in 1970 as a cargo airline based in Kuala Lumpur, Malaysia. Operating from its primary base at KL International Airport, the carrier offered cargo services, as well as cargo aircraft wet and dry leasing services. In 2018, Neptune Air underwent a restructuring and emerged as My Jet Xpress Airlines.