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Consumer

  • Introduction
  • FlySmart
  • Before Your Flight
    • Airline information disclosure
    • Automatic add-ons
    • Communication of changes in flight status
    • Persons with Disability
    • Post-purchase price increase
    • Price disclosure
    • Terms and conditions
  • At The Airport
    • Denied Boarding
    • Flight Delays and Cancellations
  • After Your Flight
    • Damage of mobility equipment
    • Lost, damaged and delayed baggage
  • Complaints
    • Introduction and procedure
    • Airline and airport contacts
    • Make a complaint / Check Status
  • FAQs

Consumer / Complaints / Make A Complaint / Thank You

Thank You

Thank you for your submission. Our team will review your feedback and get in touch with the relevant party.

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Anda akan ditujukan ke laman web www.flysmart.my untuk membuat aduan.

You will now be redirected to www.flysmart.my for your complaint submission.

Terima kasih kerana melawat laman web Suruhanjaya Penerbangan Malaysia (MAVCOM). Laman web Bahasa Malaysia sedang dikemaskini.

Untuk membuat aduan, sila klik pada butang ‘Buat Aduan’. Jika anda ada sebarang pertanyaan, sila hubungi kami di enquiries@mavcom.my.

Selamat melayari laman web kami.

 

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