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Featured Articles
Be aware of your rights as air travellers
Ben and his family travelled by air from Malaysia to India for a holiday. On their arrival, Ben found that his family’s luggage did not arrive.
Previously, he might have struggled to figure out how to deal with this issue. But since the establishment of the Malaysian Aviation Commission (MAVCOM), this might be a thing of the past…
Go through this checklist when you’re buying an air ticket
Ben and his family travelled by air from Malaysia to India for a holiday. On their arrival, Ben found that his family’s luggage did not arrive.
Previously, he might have struggled to figure out how to deal with this issue. But since the establishment of the Malaysian Aviation Commission (MAVCOM), this might be a thing of the past…
When you fly, you have rights
Ben and his family travelled by air from Malaysia to India for a holiday. On their arrival, Ben found that his family’s luggage did not arrive.
Previously, he might have struggled to figure out how to deal with this issue. But since the establishment of the Malaysian Aviation Commission (MAVCOM), this might be a thing of the past…
Malaysians travelling by air need to know their consumer rights
Previously, Malaysian passengers who travelled by air had no specific protection. Complaints or disputes were channelled to the Consumer Tribunal and various consumer associations.
That changed when the Malaysian Aviation Commission (MAVCOM) was established last March. Finally, there is a mechanism in place to protect aviation consumers – in Malaysia, 89 million passengers flew in and out of airports last year…