About MAVCOM

About Us / Meet a Selection of Our Staff and Alumni

Meet a Selection of Our Staff and Alumni

Abdul Kadir Mohamed Abd Salam
Finance, Corporate Services,
Associate Director

Adam Ahmad Abdullah
Economics,
Senior Manager

Adeline Ong May Lin
Communications,
Associate Director

Aiman Izuan Othaman
Consumer Affairs,
Associate

Ashvinder Singh
Economics,
Associate

Ashween Raj KV Mohan Raja
Finance, Corporate Services,
Manager

Muhammad Azzim Saiful Azhar
Risk Management and Compliance,
Senior Manager

Ch’ng Dao Zhen
Aviation Development,
Associate

Elena Abdul Rahim
Corporate Services,
Executive Secretary

Fariz Zulfa Mohd Mustafa
Communications,
Manager

Fazlin Hassan Naziri
Economics,
Manager

Hana S. Harun
Aviation Development,
Manager

Hazman Hafiz

Consumer Affairs,

Intan Nadia Jalil
Economics,
Associate Director

Jamie Tham Hui Xin
Risk Management & Compliance,
Senior Manager

Karen Leiking
Aviation Development,
Senior Manager

Kelly Low
Aviation Development,
Associate Director

Leong Chuo Sheng
Aviation Development,
Manager

Melati Abdul Hamid
Economics,
Associate Director

Mohamed Sathik Ali Mohd Meera
Aviation Development,
Senior Manager

Nafisah Abdul Nasir
Aviation Development,
Manager

Norzahin Mazlee
Communications,
Senior Manager

Nur Hazira Md Alimuddin
Human Capital Management, Corporate Services,
Associate

Rosida Ismail
Aviation Development,
Senior Manager

Saiful Bakhtiar Osman
Information and Communications Technology, Corporate Services,
Manager

Sarah Izzati Seeni Mohamed
Aviation Development,
Associate

Sitti Nadhirah Md Rusli
Economics,
Associate

Sugumari Pakerysamy
Consumer Affairs,
Manager

Suhunaraj Shanmugam
Consumer Affairs,
Senior Manager

Sumathy Jaganatham
Human Capital Management,
Senior Manager

Syazlina Musa
Consumer Affairs,
Associate

Thomson Emmanuel Wong Whye Soon
Consumer Affairs,
Manager

Wan Yusniza Wan Yahya
Aviation Development,
Associate Director

Yong Su-N
Consumer Affairs,
Senior Manager

Adam Ahmad Abdullah

Economics, Senior Manager

Adam possesses 12 years of experience in equity analysis, economics research, financial modelling and forecasting.
Having acquired his first class degree from the Imperial College, London, in Applied Business Management, he is a member of a task force that developed master plans for an asset management division of a large mutual trust fund in Malaysia and for the fund as a whole.
Adam has also published multiple bi-annual reports on the outlook of the Malaysian civil aviation sector.

Adam is a MAVCOM Alumni who is employed at the Commission until December 2020.

Adeline Ong May Lin

Communications, Associate Director

Adeline is a communications specialist with over 25 years of experience in media and public relations. She currently heads the Communications team at MAVCOM, where she originates and implements positioning strategies for the Commission and manages the Commission’s media and stakeholder relation initiatives.
Prior to her current position at the Commission, she was with Citibank Malaysia, where her last position there was as Vice President for the Corporate Affairs department, where she was responsible for handling Corporate Citizenship and Media Relations.
Adeline has experience in setting up the media division in three organisations she previously worked with, where she provided strategic direction and ensured streamlining of messages for communication and investor materials. She also has had regional exposure – both in the private and public sectors.
She is also a former writer at the Business Times and The Edge Financial Weekly, while also having international exposure as a freelance writer based in Spain. Adeline has won many awards including the British High Commission’s Chevening Award, Italian Foreign Ministry’s scholarship for the study of the Italian language, and Rotary International’s Group Study Exchange to South Africa.

Adeline is a MAVCOM Alumni who is employed at the Commission until November 2020.

Aiman Izuan Othaman

Consumer Affairs, Associate

Aiman was previously an Assistant Lecturer at Management and Science University (MSU). Prior to becoming a lecturer, he was also a substitute teacher at a school for Orang Asli.
Prior to teaching, he was awarded as Best Student for all of the Degree Programmes enlisted under the School of Education and Social Sciences at MSU. Aiman holds a Diploma in Education (TESL) and a Bachelor’s Degree in Education (TESL) with Honours from the same university.
A natural leader, he was appointed President of the TESL club from 2016-2017, even chosen as Director of the KL Hop-On Hop-Off project for the club.

Aiman is a MAVCOM Alumni who was employed at the Commission until June 2020.

Ashvinder Singh

Economics, Associate

Ashvinder specialises in Economics at MAVCOM and was a former risk analyst at PETRONAS.
He achieved his Undergraduate Degree in Economics and Finance from the University of Nottingham (Malaysia Campus) as well as a Postgraduate Degree in Political Science and Political Economy from the London School of Economics.
He was awarded a distinction for his Masters’ dissertation on democracy and trade liberalisation in the world between 1974 and 2014.

Ashvinder is a MAVCOM Alumni who was employed at the Commission until August 2020.

Ashween Raj KV Mohan Raja

Finance, Corporate Services, Associate

Ashween graduated with a Bachelor’s in Accounting (Hons.) from the University Tenaga Nasional (UNITEN) and is currently undergoing the Association of Chartered Certified Accountants (ACCA) qualifications.
Ashween has experience in developing and enhancing end-to-end Standard Operating Procedures, as he successfully implemented the Regulatory Services Charge (RSC) to generate income for MAVCOM and helped set-up the overall Finance functions for the Commission. He is also in charge of the management of monthly financial reporting, accounts receivables, accounts payables and procurement.

Ch’ng Dao Zhen

Aviation Development, Associate

Ch’ng possesses regulatory experience in both capital markets and the aviation industry.
Having graduated with a major in Economics and succeeded all levels of the Chartered Financial Analyst (CFA) examinations, Ch’ng contributed towards the development of Malaysia’s first regulated airport charges framework. In addition, he successfully lobbied for the inclusion of key venture capital initiatives in the national Budget.

Ch’ng is a MAVCOM Alumni who was employed at the Commission until February 2022.

Elena Abdul Rahim

Corporate Services, Executive Secretary

Elena acquires 16 years of experience in the corporate secretarial field, mainly serving Senior Management and is able to plan senior management’s schedules meticulously.
Elena is highly experienced in handling sensitive and confidential matters and is highly efficient in performing overall office administrative work, adaptable and excelling in performing various job streams from end-to-end.

Fariz Zulfa Mohd Mustafa

Communications, Manager

Fariz has five years of experience in the public relations and corporate communications field, with a demonstrated history of working in the information technology and services industry. He was previously a public relations and corporate communications specialist attached to DRB-HICOM, Telekom Malaysia and Perbadanan Usahawan Nasional Berhad (PUNB).
Fariz has a strong media and communication professional background and graduated from New York University (NYU) with a Master of Science (M.S.) focused in Public Relations and Corporate Communications and with First Class Honor’s.
Fariz has lived abroad for 12 years, studying in various international schools in Paris, Dubai, Tokyo and New York.

Fariz is a MAVCOM Alumni who is employed at the Commission until August 2021.

Fazlin Hassan Naziri

Economics, Manager

Fazlin has 13 years of technical and commercial experience across industries such as utilities, telecommunications, and aviation. She led several projects which provided specialist economic input to the Ministry of Transport Malaysia (MoT) on airfare pricing and connectivity in Malaysia.
Fazlin graduated from Imperial College London in Electrical and Electronics Engineering.

Fazlin is a MAVCOM Alumni who is employed at the Commission until November 2020.

Hana S. Harun

Aviation Development , Manager

Hana has ten years of experience in the tourism industry with the Sabah Tourism Board and four years in Borneo conservation with the World Wide Fund (WWF) Malaysia.
She graduated with a MHSc. in Communications (Public Relations) from the International Islamic University Malaysia and possesses a BSc in Communications (Advertising) from the University of New Haven, Connecticut, United States of America.
Some of her notable achievements include the Heart of Borneo initiative which was signed by Governments of Brunei, Indonesia and Malaysia. She led the team involved in the digitisation of marketing and communications for Sabah’s tourism industry. Aside from that, Hana conducted advocacy work for the East Malaysian aviation industry where she was involved in regulatory affairs. In MAVCOM, she is also a part of the team which oversees the Airports Quality of Service Framework, as well as the administration of the Rural Air Services for the communities in Sabah and Sarawak.

Nur Hazira Md Alimuddin

Human Capital Management, Corporate Services, Associate

Hazira is responsible for administering compensation and benefit plans, payroll and employee records, and to assist in overall administration and operational Human Resources processes within MAVCOM.
Hazira holds a Bachelor’s Degree in Business Administration from University of Malaya and was awarded the Best Overall Cadet Officer Award for the University of Malaya’s Reserve Officer Training Unit (ROTU) Navy in 2016.
She was also commissioned as Acting Sub-Lieutenant of the Royal Malaysian Naval Volunteer Reserve (RMNVR) by His Royal Highness, the Sultan of Perak, Sultan Nazrin Shah, representing the Yang di-Pertuan Agong at the 35th Royal Commissioning Ceremony of the ROTU Cadet Officers in 2016.

Hazman Hafiz

Consumer Affairs, Manager

Hazman holds five years of working experience in the aviation and financial industry. He first started his career teaching for two years at a rural school in Malaysia.
Hazman has a bachelor’s degree in engineering (first-class honours) from the University of Malaya in 2012. He also holds a Post-Graduate Diploma in education from Northern University of Malaysia in 2014 and a Diploma in Civil Aviation management from the International Air Transport Association (IATA) which he received in 2019.
In 2013, he became a Teach for Malaysia Fellow in and is a Public Service Department Scholar.

Abdul Kadir Mohamed Abd Salam

Finance, Corporate Services, Associate Director

Kadir was part of the pioneer team involved in the establishment of MAVCOM in 2016, in terms of setting up the operational infrastructure, obtaining launching grant and developing internal policies and procedures.
He oversees the overall financial management and financial reporting of MAVCOM, including successful implementation of Regulatory Service Charge (RSC) as main source of income for the Commission. Kadir also prepares and reviews the annual business plan, budget and corporate KPI for MAVCOM.
Previously, Kadir handled management reporting and performance analysis at CIMB Group and financial audit and advisory services at PricewaterhouseCoopers (PwC) Malaysia.
Kadir is a member of the Institute of Chartered Accountants in England & Wales (ICAEW) and possesses a BA in Accounting and Financial Management from the University of Sheffield, United Kingdom.

Karen Leiking

Aviation Development, Senior Manager

With 24 years of experience in the airline and tourism industry, Karen was heavily involved in the team managing crises at Malaysia Airlines, where she was responsible for producing the log for the Malaysia Airlines Emergency Operations Centre (EOC) during the unprecedented tragedies of MH370 and MH17. During her time in Malaysia Airlines, she was also appointed as Project Manager for the aircraft Entry into Service (EIS) operational readiness programme.
Her extensive experience placed her in a secondment programme as Project Lead in the Restructuring Management Office (RMO) for Malaysia Airlines. She also project managed the implementation of various initiatives supporting the Business Turnaround Plan and Business Transformation Plan during her involvement at the Turnaround Management Office (TMO) for the company.
Karen’s professional network extends travel industry stakeholders, as she spearheaded various community related engagements with Community Leaders in Sabah and Sarawak pertaining to the Rural Air Services (RAS) programme. She also successfully coordinated Sabah’s marketing activities and participation at various international travel trade shows and exhibitions – mainly at the two of the world’s largest travel fairs, which are the International Tourismo Borse (ITB) in Berlin and the World Travel Market (WTM) in London, United Kingdom.
Karen possesses a Bachelor of Science in Business Administration (BSBA) in the field of Travel Industry Management from the Hawaii Pacific University.

Melati Abdul Hamid

Economics, Associate Director

In MAVCOM, Melati focuses on competition law and economics, international air services agreements negotiation, as well as legal and policy research. She led a comprehensive review of the Rural Air Services subsidy mechanism with the objective of delivering public service obligations in Sabah and Sarawak in the most efficient and effective manner.
Prior to joining MAVCOM, Melati had more than eight years of experience in the Attorney General’s Chambers of Malaysia, handling matters relating to public international law, free trade agreements and bilateral investment treaties negotiations, domestic and international dispute settlement, constitutional law, competition law and criminal justice.
Melati graduated from the International Islamic University Malaysia (IIUM) in Bachelor of Laws with First Class Honours in 2006. She subsequently graduated from Harvard Law School obtaining a Master of Laws in 2007. She later acquired her postgraduate Diploma in Economics for Competition Law in 2019 from King’s College London. Melati is admitted to practice law in the State of New York since 2010.
Melati has obtained prestigious awards throughout her career. In 2014, she was presented with a Pingat Perkhidmatan Cemerlang by the Prime Minister’s Department of Malaysia. In 2009, 2010 and 2013, she received the Anugerah Perkhidmatan Cemerlang from the Attorney General’s Chambers of Malaysia. She obtained the Fulbright scholarship from 2006 to 2007 as well as the IIUM Gold Award for Comprehensive Excellence in 2006. Melati was awarded as Best Oralist in the Championship Round of the Philip C. Jessup International Law Moot Court Competition in Washington D.C., United States of America, in 2005.

Melati is a MAVCOM Alumni who was employed at the Commission until February 2021.

Intan Nadia Jalil

Economics, Associate Director

Nadia spearheaded a two-year project to develop the first Economic Master Plan for the Malaysian Civil Aviation Sector for the Malaysian Ministry of Transport (MoT). The Master Plan provides strategic direction for the regulation and economic development of the Malaysian aviation sector.
Nadia participated in international fora such as the membership of the International Civil Aviation Organisation (ICAO) Working Groups, responsible for updating the Organisation’s Air Navigation Services Economics Manual, and the Policies on Charges for Airports and Air Navigation Services. She was also involved in the Zico Advisory inaugural ASEAN 40 Under 40 (2018) – in recognition for “commendable work as a leading young policy economist in Malaysia.”
As World Bank Malaysian Economist from 2012 to 2014, Nadia co-authored the Malaysia Economic Monitor, a biannual publication examining recent economic developments and outlook, as well as analysing long-term structural themes. She presented analysis and briefings on the Malaysian economy to World Bank senior management and clients, including the Chief Economist and Managing Director to the World Bank.
Nadia holds a Master’s Degree in Regional and Urban Policy Studies from the London School of Economics and Political Science in 2010, a BA in Economics from the University of Cambridge in 2003, and a Diploma in Civil Aviation Management from International Air Transport Association (IATA) in 2018.

Nadia is a MAVCOM Alumni who was employed at the Commission until March 2020.

Nafisah Abdul Nasir

Aviation Development, Manager

Nafisah is skilled in ensuring operational plans are well executed and possesses over 15 years of experience in commercial aviation operations, particularly in areas of schedule and network planning, as well as flight landing permit processes.
She has in depth working knowledge of market intelligence and analysis tools such as the PC Airflite system by SABRE (scheduling tools) and AirportIS by the International Air Transport Association (IATA).
Nafisah possesses a BBA (Hons.) in Finance from Universiti Teknologi MARA (UiTM) Shah Alam, an Investment Analysis Diploma from UiTM, Johor, and an Aviation Management Diploma from the IATA Training Centre.

Rosida Ismail

Aviation Development, Senior Manager

Rosida has over 14 years of extensive experience in expediting a wide spectrum of public affairs strategies, policy formulation as well as governments and functions for stakeholder engagement. She specialises in securing buy-ins from the executive and legislative branch, aviation-related regulators as well as top-level decision makers, coupled with exceptional negotiations skills and project management acumen. Known also for her extensive public speaking experience, Rosida possesses a vast professional network with global diplomatic corps, civil aviation regulators, industry players as well as Ministers and legislative makers.
Rosida graduated with a BSc. in Science from the University of Malaya, Kuala Lumpur. She obtained her Post Degree Diploma in Public Management from the National Institute of Public Administration (INTAN), and graduated with a MSc. in Air Transport Management from Cranfield University, London, United Kingdom.
Rosida has been awarded the Dean’s List by University Malaya in 2006, the Anugerah Perkhidmatan Cemerlang (Excellence Award) by the Ministry of Transport (MoT) in 2008, and the Hadiah Latihan Persekutuan (Scholarship) by the Malaysian Government in 2011 and 2012.
She has published numerous journals which include “The South China Sea: The Struggle for Power – a Book Review – Journal for Diplomacy and Foreign Relations, Kuala Lumpur (2015)”, “ASEAN Open Skies – Aviation Development in 2015: Blue of Cloudy Skies? – Annals of Air and Space Law: Vol XL (2015), McGill University (2016)”, “Collaborating to open the skies with China – challenges and opportunities – European Journal of Comparative Law and Governance (2017)”, and “The skies the limit! Open skies with limitation – European Journal of Comparative Law and Governance, Vol 4, Issue 1 (2017)”.

Rosida is a MAVCOM Alumni who was employed at the Commission until September 2020.

Saiful Bakhtiar Osman

Information and Communications Technology, Corporate Services, Manager

Saiful has more than 19 years of experience in IT Security, data centre management, servers and network, project management, application development, IT standards and best practices.
He is a certified Information Security Manager (CISM), Microsoft Certified System Administrator (MCSA), and ITIL Certified Practitioner (v2 and v3). In Project Management, he is a Certified PRINCE2 Project Manager and a Certified SCRUM Master (Agile project management methodology). Saiful is also a Certified ‘Graduate Technologist’ under Malaysia Board of Technologists [Act 768] and a Registered Member of the National ICT Association (PIKOM).
Saiful has been involved in various fora including being a panelist for ISACA’s “Cybersecurity, IT Assurance & Governance (CIAG)” forum in 2019. In 2018, he became a panellist at the “CIO Summit Asia-Malaysia 2018” organised by Dot Connector in Shanghai, a speaker at IDC’s “Business Innovation Forum” and at IDC’s “CIO Summit 2018”. In 2017, he was appointed as moderator at IDC’s “CIO Summit 2017” and at CIO Asia’s “CIO Conference 2017”.
Saiful holds a Bachelor’s Degree in Information Technology (Hons.) and a Master’s Degree in Business Administration from Universiti Utara Malaysia (UUM). In 2019, he was awarded the prestigious International Data Group’s (IDG) Top 50 CIOs for ASEAN award and the ‘Information Visionary’ Award for the FlySmart Complaints Management System (CMS) at IDC’s Digital Transformation Summit.

Saiful is a MAVCOM Alumni who was employed at the Commission until February 2021.

Sarah Izzati Seeni Mohamed

Aviation Development, Associate

Sarah possesses a Masters in Business Administration (Finance) from Multimedia University and a Bachelor of Commerce (Accounting & Finance) from University of Auckland.
She has five years’ experience as an Administrative and Diplomatic Officer in several Ministries including the Public Private Partnership Unit of the Prime Minister’s Office, Ministry of Trade and Industry, and the Ministry of Transport Malaysia.
Her core competencies include regulatory and government relations, aero-political, public affairs, policies formulation, contract negotiation and stakeholder management.
Sarah helped develop the first electronic landing permit application system for all flights entering Malaysia’s airspace as well as operating to/from all airports in Malaysia to streamline landing permit processes across several relevant industry bodies.

Sarah Izzati is a MAVCOM Alumni who was employed at the Commission until September 2020.

Mohamed Sathik Ali Mohd Meera

Aviation Development, Senior Manager

Sathik specialises in aviation and regulatory affairs, having over 19 years of in-depth experience across commercial aviation, airline operations, quality assurance and regulation.
He led the development of Malaysia’s first e-licensing and monitoring portal on a salesforce.com platform for the local aviation industry over six months and within budget.
Sathik also conducted quality assurance checks on airline operations and processes as well as recommend systemic process improvements.
He has experience in performing economic evaluations for the issuance of commercial licences and Air Traffic Rights for aviation service providers in Malaysia and achieved a KPI of less than 90 days processing in 2019.
Sathik graduated from the International Islamic University Malaysia (IIUM).

Leong Chuo Sheng

Aviation Development, Senior Manager

A part of the Aviation Development division, Sheng oversaw Air Traffic Rights, Filing of Services, Economic Licencing and Public Service Obligations. He was also attached to the Association of Asia Pacific Airlines (AAPA) and Korean Air as an Industry Affairs specialist and as a Passenger Marketing officer respectively.
Sheng has also published a paper entitled, “Attitudes and Behaviours as Explanatory Variables to Airport Leakage” and presented it at the 2nd Annual Education and Research Symposium – Aviation Industry Association of New Zealand, from 28 to 29 July 2010.
Sheng possesses Master of Sciences (MSc) in Air Transport Management from Cranfield University, United Kingdom. Previously, he graduated from Massey University in Palmerston North, New Zealand, acquiring a Bachelor’s Degree in Aviation Management (Hons.) in Aviation Management with First Class Honours.

Sitti Nadhirah Md Rusli

Economics, Associate

Before joining MAVCOM, Nadhirah was a Research Assistant for the Business and Economics Division at the Malaysia Competition Commission, and prior to that, she was an intern at the Khazanah Research Institute. She was also a Shell Malaysia scholar, a scholarship programme which provided a unique entrance into the energy industry and allowed Nadhirah to pursue her educational aspirations.
Nadhirah holds a Bachelor’s Degree in Economics (Hons.) from the International Islamic University Malaysia, and possesses a Master’s Degree in Economics with Distinction from the University of Malaya.

Nadhirah is a MAVCOM Alumni who is employed at the Commission until July 2020.

Sugumari Pakerysamy

Consumer Affairs, Manager

Sugumari possesses a Bachelor of Laws from the University of London.
She specialises in areas of complaints management and resolution, quality assurance, as well as root cause analysis.
In MAVCOM, she is a part of the consumer affairs team which assists in complaints resolution at an average of 95 per cent closure of cases on a monthly basis.
Sugumari has actively participated in all consumer awareness campaigns for MAVCOM’s consumer sub-brand, FlySmart, to raise awareness on air travel rights.

Suhunaraj Shanmugam

Consumer Affairs, Senior Manager

Suhu is an experienced legal officer with 15 years of experience in industries ranging from aviation, financial services and the oil and gas industry. He has held major positions of responsibilities such as regional legal counsel for Middle East, Africa, and South East Asia.
Suhu specialises in intellectual property law, graduating with a Master’s Degree from the University of Leeds, and has nine years of experience in intellectual property law.
He also has international experience in handling legal aviation cases at the European Court of Justice.

Thomson Emmanuel Wong Whye Soon

Consumer Affairs, Manager

Thomson possesses 7 years of experience in brand and digital marketing, accompanied with a strong economic background.
He successfully led the development and launch of the FlySmart brand. He is the caretaker of MAVCOM’s consumer sub-brand – FlySmart, to champion air passengers’ rights in the aviation industry, where in 2019, 60 per cent of travellers in Malaysia became aware of their air travel rights.
Thomson specialises in digital media planning, business strategy, paid media strategy and planning. He has also successfully led and developed many successful campaigns, both digital and traditional, that won several accolades for campaign and business success.
Thomson holds a Bachelor of Economics (Hons.) in Global Economics from University Tunku Abdul Rahman (UTAR) Malaysia.

Wan Yusniza Wan Yahya

Aviation Development, Associate Director

Yusniza led various strategic initiatives such as the development of Malaysia’s first aeronautical charges framework as a funding model for the airports industry. She also led the consultation and engagement of over 80 stakeholders since the initial development of the framework in 2017 through the publishing of four consultation papers and regular consultations.
Yusniza successfully created an evaluation process and supervised a team of ten in the evaluation and commercial licensing of over 70 companies. In addition, she provided specialist input to the Government of Malaysia over economic and commercial matters regarding the aviation industry.
A Chartered Financial Analyst (CFA) Charterholder since 2009, Yusniza also possesses a BEng (Hons.) specialising in Materials with Management from Imperial College, London.

Yusniza is a MAVCOM Alumni who is employed at the Commission until July 2020.

Norzahin Mazlee

Communications, Senior Manager

Zahin has over eight years of experience working and leading various initiatives within the spectrum of marketing and communications across industries such as healthcare, banking and maritime.
She is tasked to be the caretaker of the MAVCOM website and has led the production of three Annual Reports for MAVCOM.
Zahin was chosen amongst her peers to enrol in the Fast Track to Degree Programme for the Bachelor of Advertising (Hons.) at University Teknologi MARA (UiTM) Shah Alam, where she graduated with First Class Honours and received the Vice-Chancellor’s Award.
She has also managed various events involving transport authorities, including the coordination of four convocation ceremonies for Malaysian Maritime Academy Sdn. Bhd.

Jamie Tham Hui Xin

Risk Management & Compliance, Senior Manager

Jamie graduated from the University Malaya (UM) in Economics and a Certified Business Continuity Professional (CBCP) as well as Project Management Professional (PMP).
She has over 8 years of experience in governance, risk management and strategic planning across multinational and governmental organizations including the Aviation, Oil & Gas and Healthcare Sector.
Jamie developed and implemented overall risk governance, risk management framework as well as methodologies in alignment with ISO 31000 and COSO standards in several organizations. She planned for the recovery of healthcare services and sites for the communities during the Alberta North Zone Wildfires, Canada in 2019. Jamie also analyzed and coordinated top down strategic planning to restructure capital and operational expenditures in supporting the corporate agenda.

Jamie is a MAVCOM Alumni who was employed at the Commission until November 2018.

Muhammad Azzim Saiful Azhar

Risk Management and Compliance, Senior Manager

Azzim oversaw the implementation of a risk management framework at MAVCOM, ensuring key risks are highlighted, assured, and mitigated.
Having more than seven years of experience, Azzim specialises in risk management and supervision of capital market in Malaysia, including the development of framework and guidelines.
Azzim contributed to the development of cyber security guidelines and guidelines on recognised market operators in the capital market. He also conducted regulatory assessments of the Malaysian capital market.
Azzim possesses a Bachelor’s Degree in Business Administration (Hons.) and graduated with First Class Honours from the Universiti Teknologi Mara (UiTM)

Azzim is a MAVCOM Alumni who was employed at the Commission until April 2022.

Yong Su-N

Consumer Affairs, Senior Manager

Su-N is a Fellow of the Association of Chartered Certified Accountants. She possesses 11 years of experience in management consulting, project management, governance and performance improvement.
During her time at MAVCOM, she successfully led the development and roll-out of the Malaysian Aviation Consumer Protection Code 2016 (MACPC), which is the first consumer protection code specifically for Malaysia’s aviation industry, providing consumers with clearly defined rights when travelling by air.
She also led the team in the development of a service quality framework which is being implemented across Malaysian airports with the objective to improve service levels.

Su-N is a MAVCOM Alumni who was employed at the Commission until August 2018.

Syazlina Musa

Consumer Affairs, Associate

Syazlina’s Diploma in Education (Teaching English as a second language) from Management and Science University, Shah Alam, propelled her into the education sector, where she started her career teaching English to local and foreign students at Sekolah Kebangsaan Shah Alam Section 16 and Cornel Language Centre Sdn. Bhd.
Her warm personality and approachability translated into her work as the Front Desk Administrator at MAVCOM. She was then promoted as an Associate in the Consumer Affairs unit, where she handles consumer complaints on a daily basis and engage with airlines and airports in resolving consumer issues.
Syazlina is currently pursuing her studies in Bachelor of Mass Communication (Hons.) in Public Relations from Universiti Teknologi MARA (UiTM) Shah Alam, and completed the International Baccalaureate (IB) PYP programme at the International School of Paris, France.

Syazlina is a MAVCOM Alumni who is employed at the Commission until July 2020.

Kelly Low

Aviation Development, Associate Director

In MAVCOM, Kelly was part of a team developing key regulations for the aviation industry including regulations on Air Service Licence & permits, Aerodrome Licences, Ground Handling Licences as well as the allocation of Air Traffic Rights.
Kelly has developed and implemented a systematic matrix with criteria and guidelines for licence and permit issuances.
Kelly is a graduate from Auckland University in Chemical and Materials Engineering. She has over 18 years of aviation experience covering various aspects of the industry such as engineering, airline and airport operations as well as regulatory affairs in various countries including New Zealand.
She was previously attached with AirAsia Group and Air New Zealand Engineering Ltd.

Kelly is a MAVCOM Alumni who was employed at the Commission until October 2018.

Sumathy Jaganatham

Human Capital Management, Senior Manager

Sumathy currently heads the Human Capital Management unit in MAVCOM. She has over 20 years of operational and strategic experience in Human Resources and Administration. She has vast experience gained from various industries such as information technology services, oil & gas and logistics.
Sumathy was part of the pioneer team involved in the establishment of MAVCOM in 2016, including project managing the set-up of MAVCOM current physical office. She was instrumental in developing the organisation structure and assisted to set-up the operational infrastructure and actively championed the recruitment of the required workforce.
She oversees the overall Human Capital Management in MAVCOM, which includes two units namely the Human Resources unit and Administration unit. She manages all aspects of employment from hire to retire, which includes manpower planning, compensation and benefits, learning and development, rewards and recognition, and succession planning for the entire organisation. In addition to that she oversees the operational efficiency related to office maintenance and front desk administration.
Sumathy is a member of MiHRM, MTUC and MECA. She is an LL.B (Hons) London graduate and is certified in Malaysian Taxation and Malaysian Corporate Financial Planning. She is currently pursuing MBA.