About Us / Senior Management
Raja Azmi bin Raja Nazuddin
Chief Operating Officer
Raja Azmi is currently MAVCOM’s Chief Operating Officer, leading the management team in its industry development and regulatory efforts. Prior to his appointment, he was the Group Chief Executive Officer and Chief Financial Officer of Malaysia Airports Holdings Berhad (MAHB). Raja Azmi was also the Executive Director and Group Chief Financial Officer of a leading real estate and property company, UDA Holdings Berhad.
He started his career in 1987 with Coopers & Lybrand Malaysia and later worked in Malaysian Tobacco Company Berhad as an Internal Auditor and Marketing Consultant. His other work experience includes serving as Chief Executive Officer/ Managing Director of Zelan Berhad, Group Finance Director of UEM Group Berhad and Executive Director of Time Engineering Berhad. He also held positions as the Chief Financial Officer of Tronoh Consolidated Malaysia Berhad and Group Financial Controller of Sapura Telecommunications Berhad.
Raja Azmi is a Member of the Malaysian Institute of Certified Public Accountants (MICPA) and the Malaysian Institute of Accountants (MIA). He holds a Master of Business Administration (MBA) degree from the University of Bath, United Kingdom.
Director, Consumer Affairs
Pushpalatha Subramaniam heads the Consumer Affairs Department in MAVCOM. In 2015, Pushpa was part of the establishment on the Malaysian Aviation Commission for Malaysia. She has been instrumental in establishing the first Malaysian Aviation Consumer Protection Code (MACPC) in 2016 in Malaysia, a regulation to protect travellers in the civil aviation industry.
Under her leadership, she had led the implementation of various consumer awareness and education initiatives, empowering travellers with information on their travel rights under the MACPC. In addition, her team has consistently achieved more than 90 per cent resolution of consumer complaints since the first year of MAVCOM’s operation.
Pushpa also leads the development of the Airports Quality of Service (QoS) Framework and oversees the implementation of the Framework with the aim of enhancing passenger’s convenience and comfort, more importantly ensuring efficiencies at airports in Malaysia. The QoS has been implemented at both the terminals at KLIA and work is still in progress for other airports in Malaysia.
Prior to this, she was the Senior Vice President in charge of customer experience in Malaysia Airlines (MAS) and later, Head of Customer Experience with Standard Chartered Malaysia.
Pushpa has more than 27 years of experience in the airline industry with niche expertise in managing consumer affairs. Pushpa holds a Bachelor’s in Business Administration (BBA) degree from the Royal Melbourne Institute of Technology (RMIT), Australia. She also spent five years on the Board of the Worldwide Airline Customer Relations Association (WACRA) and is a member of the International Aviation Women’s Association (IAWA).
Dr. Wan Khatina Nawawi
Dr. Wan Khatina Nawawi joins the MAVCOM team as the Director of Economics. Previously the Director of Research at the Khazanah Research Institute, Khatina has a strong background in research and economics and has held various notable senior positions, being a former Economic Advisor to the Malaysia Competition Commission (MyCC), a Director of Research and Investment Strategy at Khazanah Nasional Berhad and a Senior Regional Economist at the National Economic Action Council (NEAC) of the Prime Minister’s Department. She was also a Regional Economist at SG Research, part of the Société Générale Banking Group.
Khatina graduated with a Bachelor of Commerce in Asian Economies and Economics History from the University of Melbourne, possesses a Master of Business Administration (MBA) degree specialising in Strategy and Public Sector Management from Melbourne Business School, Australia; Master of Public Administration (MPA) degree from Harvard University, USA; Master of Arts (MA) degree in Economics for Competition Law and Doctor of Philosophy (PhD) in Competition Law from King’s College London, United Kingdom.
Dato’ Che Azmi Murad
Director, Aviation Development
Dato’ Che Azmi bin Murad currently leads the Aviation Development team in MAVCOM. Dato’ Azmi previously joined the Department of Civil Aviation in 1970, now known as the Civil Authority of Malaysia (CAAM), as an Air Traffic Controller. He then moved on to become Airport Manager, prior to the corporatisation of the airport operation in 1992.
Post-corporatisation, Dato’ Azmi continued his role as Airport Manager with Malaysia Airports Holdings Berhad (MAHB). This kick-started his long-standing career with MAHB in various capacity involving core businesses such operation, management, maintenance and development of airports. His 30 years journey with MAHB culminated with his appointment as Chief Operating Officer (COO) effective 1 October 2020 until 4 March 2021.
During his stint at MAHB, Dato’ Azmi was instrumental in the opening of KL International Airport (KLIA) in 1998 and managed its operations for many years. Prior to his most recent position as the COO of MAHB, he served as an Executive Director of the group’s wholly owned subsidiary, Istanbul Sabiha Gökçen International Airport Investment Development and Operation Inc. in Turkey.
Dato’ Azmi has also previously held other key positions covering different portfolios, such as the General Manager of Sepang International Circuit in 2000 and the General Manager of Corporate Communications at MAHB. He was also the Chairman of the Airports Council International (ACI) World Facilitation and Services Standing Committee until November 2011 and had also sat on the board of Tourism Malaysia. In addition, Dato’ Azmi was a committee member of the Kuala Lumpur Tourism Development Council (KLTDC), as well as the Joint Malaysia–Singapore Business Council (MSBC) Tourism and Hospitality Committee.
Germal Singh Khera
Advisory Consultant, Aviation Development
Germal Singh Khera led the Aviation Development team in MAVCOM as a Director until 28 February 2020. He was then appointed by the Commission as an Advisory Consultant, effective 1 March 2020. His time in the aviation industry includes 34 years with Malaysia Airlines (MAS), with his last position as the Senior Vice President of International and Government Affairs. Germal joined AirAsia Berhad in 2014 as Head of Regulatory and Airport Relations.
Germal has also served on a range of aviation committees and agency boards, including as a committee member of the International Air Transport Association (IATA), Association of Asia Pacific Airlines (AAPA) Aeropolitical Committees, Oneworld Management Committee and the Chairman of the Board of Airline Representatives in Malaysia. He holds a Bachelor of Arts (BA) degree in Economics from the University of Malaya and a Master of Business Administration (MBA) degree in Marketing from the University of London, United Kingdom.