Sugumari Pakerysamy
Consumer Affairs, Manager
- Sugumari possesses a Bachelor of Laws from the University of London.
- She specialises in areas of complaints management and resolution, quality assurance, as well as root cause analysis.
- In MAVCOM, she is a part of the consumer affairs team which assists in complaints resolution at an average of 95 per cent closure of cases on a monthly basis.
- Sugumari has actively participated in all consumer awareness campaigns for MAVCOM’s consumer sub-brand, FlySmart, to raise awareness on air travel rights.