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Sugumari Pakerysamy

Consumer Affairs, Manager

  • Sugumari possesses a Bachelor of Laws from the University of London.
  • She specialises in areas of complaints management and resolution, quality assurance, as well as root cause analysis.
  • In MAVCOM, she is a part of the consumer affairs team which assists in complaints resolution at an average of 95 per cent closure of cases on a monthly basis.
  • Sugumari has actively participated in all consumer awareness campaigns for MAVCOM’s consumer sub-brand, FlySmart, to raise awareness on air travel rights.


Sugumari Pakerysamy

Consumer Affairs, Manager




  • Sugumari possesses a Bachelor of Laws from the University of London.
  • She specialises in areas of complaints management and resolution, quality assurance, as well as root cause analysis.
  • In MAVCOM, she is a part of the consumer affairs team which assists in complaints resolution at an average of 95 per cent closure of cases on a monthly basis.
  • Sugumari has actively participated in all consumer awareness campaigns for MAVCOM’s consumer sub-brand, FlySmart, to raise awareness on air travel rights.